Policies

ClassicLightingInc.com Policies

Shipping:

ClassicLightingInc.com offers free ground freight (for most manufacturers) in the United States, with the exception of Alaska and Hawaii, on orders with a value greater then $100.00. All orders under $100.00 will be charged a flat shipping rate of at least $15.00.

Due to the excessive weight of most ceiling fans a flat rate of $20.00 will be charged to any location within the United States, excluding Alaska and Hawaii. 

Typically shipping times usually range between two to four weeks. In certain situations these lead times can vary based upon availability or customization of product. The customer will be notified of any excessive lead times. Expedited shipping is available on most products. Additional charges and fees will be the responsibility of the customer and will be charged to the customer. All orders requiring expedited shipping must be placed over the phone at number 610-584-8710.

Large orders or oversized items that require truck shipping will be charged to the customer based upon size, weight, and destination. We will provide a freight quote to the customer.

Any additional shipping charges that need to be provided, such as but not limited to indoor delivery or rerouting to addresses different than the original shipping address provided with order, will be at the customers expense.

Signature service will only be offered if requested at the time the order is placed. ClassicLightingInc.com. will not be liable for any items lost in transit. 

We make every effort to ensure the accuracy of each order. However it is the responsibility of the customer to make sure that the order placed online or over the phone is correct.

Orders can be cancelled or changed within 48 hours of placing the original order. Contact us via phone at number 610-584-8710 to cancel or make changes. Any cancellations or changes after 48 hours of placing the original order might incur additional charges to original order or deductions from credit for cancellation. However, we will make every effort to avoid additional charges or deductions whenever we can.

Any orders already in transit cannot be cancelled or altered in any way. In this event our standard return policy will apply.

Return policy:

Customer must contact us by email or phone to request a return authorization. All returns must be repacked appropriately in the products original carton and returned to ClassicLightingInc.com. freight prepaid. We do not charge restocking fees on internet purchases, however ClassicLightingInc.com. will not be responsible for return shipping charges.

Refunds will only be issued for unused merchandise, products that have been installed are excluded from refunds unless proven to be defective or received broken. 

If items are lost or damaged while in transit please report them immediately to ClassicLightingInc.com. Lost or damaged items will be reordered and shipped out expeditiously. If product is visibly damaged refuse shipment and notify customer service at ClassicLightingInc.com. ClassicLightingInc.com will file a claim with the carrier on behalf of the customer for damaged products as long as we have been notified within 48 hours of delivery. Replacement product will be reshipped expeditiously.

Defective product will be repaired or replaced at ClassicLightingInc.com’s discretion. Missing parts or broken glass are not considered defective. Report these items to our customer service department and they will be shipped out at no charge to the customer.

Exchanges will be subject to manufacturers restocking charges and any and all freight charges.

Unauthorized returns will be refused.

Pictured products on the ClassicLightingInc.com website can vary in appearance or finish due to photography or computer resolution. Any variation in product is not the responsibility of ClassicLightingInc.com. 

Descriptions and specifications for product are provided by the manufacturer of those products. ClassicLightingInc.com will not be held responsible for any inaccuracies.

Warranty:

Products offered for sale on this website are covered by the manufacturer’s warranty to be free from defects in material and workmanship for a period determined by each manufacturer. Our obligation does not extend beyond the initial product. 

ClassicLightingInc.com is not responsible for any damages or labor costs associated with a defective product.

ClassicLightingInc.com’s obligation is expressly limited to replacement or repair of defective items within one year of purchase date.

Privacy Policy:

Classic Lighting & Accessories fully respects your rights to privacy and utilizes the following procedures in regards to any information we receive or obtain about users of this website.

All information provided to ClassicLightingInc.com by any customer will not be shared with or given to any outside party. Other than with the manufacturers responsible for processing and shipping the customers order.

Email:

We do not share any information you provide to us, including your email and mailing addresses, with any companies outside Classic Lighting & Accessories, its subsidiaries, affiliates, or necessary payment processors. If you choose to receive from us promotional materials, we may do so using either the email or the mailing addresses you provided on the registration or billing information screens. From time to time we may notify you of special promotions, new products or services, or other information that may interest you. Should you not wish to receive this type of information, you will be able to express this desire by clicking on the appropriate button or checkbox when first asked to respond to the issue, or by notifying us at anytime thereafter -- we will not send you information if you inform us you do not wish to receive such materials. 

About Cookies:

When you visit a Classic Lighting & Accessories website, we place a text file called a "cookie" in the browser directory of your computer's hard drive. A cookie is a small piece of information that a website can store on your web browser and later retrieve. The cookie cannot be read by any website other than the one that set up the cookie. 

Cookies enable this website to recognize the information you have consented to give to this website and help us determine what portions of this website are most appropriate for your professional needs. 

Additional Information:

In order to fulfill licensing transactions or provide service to you as a customer of Classic Lighting & Accessories, we may require you to provide certain information to us. Common items may include, but are not restricted to, your name, address, phone number and credit card number. 

By providing Classic Lighting & Accessories with this information, you are agreeing to allow us to utilize this information to complete all transactions you request through this website and to disclose that information and details of all such transactions to Classic Lighting & Accessories's various offices, subsidiaries, affiliates and any necessary payment processors. 

If at any time you believe that Classic Lighting & Accessories has not followed the above policy, or if you would like your information to be removed from our system, please contact us via email. We will make reasonable efforts to assess and correct any problem. 

Notification of Changes:

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Contact Information:

If users have any questions or suggestions regarding our privacy policy, please contact us:

Classic Lighting Inc.
4076 Skippack Pike
Skippack, PA 19474
Montgomery County, PA
P: 610-584-8710
F: 610-584-8959 

Sincerely,
Classic Lighting & Accessories

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